6012 Aluminum alloy single point load cell for electronic scales

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FAQ

Q1: Are you trading company or manufacturer ?
A1: We are a group company specialized in the R&D and manufacture of weighing equipment for 20 years. Our factory is located in Tianjin, China. You can come to visit us. Looking forward to meeting you!

Q2: Can you design and customize products for me?
A2: Definitely, we are extremely good at customizing various load cells. If you have any needs, please tell us. However, the customized products would postpone shipping time.

Q3: How about the quality?
A3: Our warranty period is 12 months.We have a complete process safety guarantee system, and multi-process inspection and testing. If the product has quality problem within 12 months, please return it to us, we will repair it; if we can't repair it successfully, we will give you a new one; but the man-made damage, improper operation and force major will be excepted. And you will pay the shipping cost of returning to us, we will pay the shipping cost to you.

Q4: How’s the package?
A4: Normally are cartons, but also we can pack it according to your requirements.

Q5: How’s the delivery time?
A5: Generally, it will take 7 to 15 days after receiving your advance payment. The specific delivery time depends on the items and the quantity of your order.

Q6: Is there any after-sale service?
A6: After you receive our product, if you have any questions or need any assistance, we can provide you the after-sale service by e-mail, skype, whatsapp, telephone and wechat etc.